<template>
  <div class="container">
    <div class="main">
      <div class="box">
        <div class="title">
          <img src="" alt class="logo" />
          <span class="title-hn">人工客服</span>
        </div>
        <div id="content" class="content">
          <div v-for="(item,index) in info" :key="index">
            <div class="info_r info_default" v-if="item.type == 'leftinfo'">
              <span class="circle circle_r"></span>
              <div class="con_r con_text">
                <div>{{item.content}}</div>
                <div v-for="(item2,index) in item.question" :key="index">
                  <div class="con_que" @click="clickRobot(item2.content,item2.id)">
                    <div class="czkj-question-msg">
                      {{item2.index}}
                      {{item2.content}}
                    </div>
                  </div>
                </div>
              </div>
              <div class="time_r">{{item.time}}</div>
            </div>

            <div class="info_l" v-if="item.type == 'rightinfo'">
              <div class="con_r con_text">
                <span class="con_l">{{item.content}}</span>
                <span class="circle circle_l">
                  <img src class="pic_l" />
                </span>
              </div>
              <div class="time_l">{{item.time}}</div>
            </div>
          </div>
        </div>

        <div class="setproblem">
          <textarea
              placeholder="请输入您的问题..."
              style="height: 68px;width: 100%;resize:none;padding-right:80px;outline: none;border-color:#ccc;border-radius:5px;"
              id="text"
              v-model="customerText"
              @keyup.enter="sentMsg()"
          ></textarea>
          <button @click="sentMsg()" class="setproblems">

            <span style="vertical-align: 4px;">发 送</span>
          </button>
        </div>
      </div>
    </div>
  </div>
</template>
<script>
export default {
  name: "onlineCustomer",
  components: {},
  computed: {},
  data() {
    return {
      customerText: "",
      info: [
        {
          type: "leftinfo",
          time: this.getTodayTime(),
          name: "robot",
          content:
              "您好，欢迎使用网上营业厅，为保证账户安全，在会话过程中请勿透露您的账号、",
          question: [],
        },
      ],
      timer: null,
      robotQuestion: [
        { id: 1, content: "客户资料完善后是由谁来审批", index: 1 },
        { id: 2, content: "客户资料审批一直不通过", index: 2 },
        { id: 3, content: "客户资料审批需要多长时间", index: 3 },
        {
          id: 4,
          content: "注册网站时需要一次填写完所有的客户资料吗",
          index: 4,
        },
        { id: 5, content: "注册时使用的手机号变更怎么办", index: 5 },
      ],
      robotAnswer: [
        {
          id: 1,
          content:
              "答案客户资料完善后是由谁来审批,答案客户资料完善后是由谁来审批,答案客户资料完善后是由谁来审批",
          index: 1,
        },
        { id: 2, content: "测试", index: 2 },
        { id: 3, content: "测试", index: 3 },
        {
          id: 4,
          content: "3333333",
          index: 4,
        },
        { id: 5, content: "44444444", index: 5 },
      ],
    };
  },
  created() {
    this.showTimer();
  },
  watch: {},
  methods: {
    // 用户发送消息
    sentMsg() {
      clearTimeout(this.timer);
      this.showTimer();
      let text = this.customerText.trim();
      if (text != "") {
        var obj = {
          type: "rightinfo",
          time: this.getTodayTime(),
          content: text,
        };
        this.info.push(obj);
        this.appendRobotMsg(this.customerText);
        this.customerText = "";
        this.$nextTick(() => {
          var contentHeight = document.getElementById("content");
          contentHeight.scrollTop = contentHeight.scrollHeight;
        });
      }
    },
    // 机器人回答消息
    appendRobotMsg(text) {
      clearTimeout(this.timer);
      this.showTimer();
      text = text.trim();
      let answerText = "";
      let flag;
      for (let i = 0; i < this.robotAnswer.length; i++) {
        if (this.robotAnswer[i].content.indexOf(text) != -1) {
          flag = true;
          answerText = this.robotAnswer[i].content;
          break;
        }
      }
      if (flag) {
        let obj = {
          type: "leftinfo",
          time: this.getTodayTime(),
          name: "robot",
          content: answerText,
          question: [],
        };
        this.info.push(obj);
      } else {
        answerText = "您可能想问：";
        let obj = {
          type: "leftinfo",
          time: this.getTodayTime(),
          name: "robot",
          content: answerText,
          question: this.robotQuestion,
        };
        this.info.push(obj);
      }
      this.$nextTick(() => {
        var contentHeight = document.getElementById("content");
        contentHeight.scrollTop = contentHeight.scrollHeight;
      });
    },
    sentMsgById(val, id) {
      clearTimeout(this.timer);
      this.showTimer();

      let robotById = this.robotAnswer.filter((item) => {
        return item.id == id;
      });
      let obj_l = {
        type: "leftinfo",
        time: this.getTodayTime(),
        name: "robot",
        content: robotById[0].content,
        question: [],
      };
      let obj_r = {
        type: "rightinfo",
        time: this.getTodayTime(),
        name: "robot",
        content: val,
        question: [],
      };
      this.info.push(obj_r);
      this.info.push(obj_l);
      this.$nextTick(() => {
        var contentHeight = document.getElementById("content");
        contentHeight.scrollTop = contentHeight.scrollHeight;
      });
    },
    // 点击机器人的单个问题
    clickRobot(val, id) {
      this.sentMsgById(val, id);
    },
    // 结束语
    endMsg() {
      let happyEnding = {
        type: "leftinfo",
        time: this.getTodayTime(),
        content: "退下吧",
        question: [],
      };
      this.info.push(happyEnding);
      this.$nextTick(() => {
        var contentHeight = document.getElementById("content");
        contentHeight.scrollTop = contentHeight.scrollHeight;
      });

    },
    showTimer() {
      this.timer = setTimeout(this.endMsg, 1000*60);
    },
    getTodayTime() {
      // 获取当前时间
      var day = new Date();
      let seconds = day.getSeconds();
      if (seconds < 10) {
        seconds = "0" + seconds;
      } else {
        // eslint-disable-next-line no-self-assign
        seconds = seconds;
      }
      let minutes = day.getMinutes();
      if (minutes < 10) {
        minutes = "0" + minutes;
      } else {
        // eslint-disable-next-line no-self-assign
        minutes = minutes;
      }
      let time =
          day.getFullYear() +
          "-" +
          (day.getMonth() + 1) +
          "-" +
          day.getDate() +
          " " +
          day.getHours() +
          ":" +
          minutes +
          ":" +
          seconds;
      return time;
    },
  },
  mounted() {},
  props: {},
  destroyed() {},
};
</script>
<style scoped>
.main {
  width: 100%;
  height: 100%;
  background: linear-gradient(
          180deg,
          rgba(149, 179, 212, 1) 0%,
          rgba(74, 131, 194, 1) 100%
  );
  overflow: hidden;
}
.main  .box {
  width: 100%;
  height: 100%;
  background-color: #fafafa;
  position: relative;
  padding: 1.25rem;
}
.main  .box  #content {
  height: 78vh;
  overflow-y: scroll;
  font-size: 14px;
  width: 100%;
}
.main  .box  #content  .circle {
  display: inline-block;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background-color: #eff1f3;
}
.main  .box  #content  .con_text {
  color: #333;
  margin-bottom: 5px;
}
.main  .box  #content   .con_que {
  color: #1c88ff;
  height: 30px;
  line-height: 30px;
  cursor: pointer;
}
.main  .box  #content   .info_r {
  position: relative;
}
.main  .box  #content   .info_r  .circle_r {
  position: absolute;
  left: 0%;
}
.main  .box  #content   .info_r  .pic_r {
  width: 17px;
  height: 17px;
  margin: 8px;
}
.main  .box  #content   .info_r  .con_r {
  display: inline-block;
  /* max-width: 253px; */
  width: 55%;
  min-height: 55px;
  /* min-height: 20px; */
  background-color: #e2e2e2;
  border-radius: 6px;
  padding: 10px;
  margin-left: 40px;
}
.main  .box  #content   .info_r  .time_r {
  margin-left: 45px;
  color: #999999;
  font-size: 12px;
}
.main  .box  #content   .info_l {
  text-align: right;
  /* margin-right: 20px; */
  color: #ffffff;
  color: #3163C5;
  margin-top: 10px;
}
/*.main  .box  #content  .info_l .circle_l {
               vertical-align: -10px;
           }*/
.main  .box  #content  .info_l  .pic_l {
  width: 13px;
  height: 17px;
  margin: 8px 10px;
}
.main  .box  #content  .info_l  .time_l {
  margin-right: 45px;
  color: #999999;
  font-size: 12px;
  margin-top: 5px;
}
.main  .box  #content  .info_l  .con_l {
  display: inline-block;
  width: 220px;
  min-height: 51px;
  background-color: #3163C5;
  border-radius: 6px;
  padding: 10px;
  text-align: left;
  color: #fff;
  margin-right: 5px;
}
.main  .box  #content    #question {
  cursor: pointer;
}

.setproblem {
  width: 100%;
  height: 68px;
  background-color: #ffffff;
  position: relative;
  margin-top: 3.75rem;

}
.setproblem textarea {
  color: #999999;
  padding: 10px;
  box-sizing: border-box;
}
.setproblem button {
  width: 5.875rem;
  height: 2.5rem;
  line-height: 2.5rem;
  background: #3163C5;
  opacity: 1;
  border-radius: 4px;
  font-size: 10px;
  color: #ffffff;
  position: absolute;
  right: 5%;
  top: 30%;
  cursor: pointer;
  border: none;
}

.czkj-item-title {
  line-height: 25px;
  border-bottom: 1px solid #ccc;
  padding-bottom: 5px;
  margin-bottom: 5px;
}

.czkj-item-question {
  cursor: pointer;
  display: block;
  padding: 8px;
  position: relative;
  border-bottom: 1px dashed #ccc;
  line-height: 20px;
  min-height: 20px;
  overflow: hidden;
}

.czkj-question-msg {
  float: left;
  font-size: 14px;
  color: #3163C5;
}
</style>